Privacy Policy

Last updated December 2016

The Pennington Hotel and Pennington Leisure Group are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for specific purposes:

  • To process orders or enquiries from you
  • To provide news and information to you
  • To consider you for job vacancies for which you have applied
  • To provide you with the best possible service
  • To better understand our customers with the aim also of improving our service to you.

By subscribing to communications from us (e.g. by following us on social media, subscribing to an e-newsletter or indicating that we may contact you when purchasing from us or when entering a competition) you may receive occasional e-mailshots with news or regarding special offers and new products that may be of interest to you. If you order something from us online, you will also be advised when any order was placed. You may unsubscribe from this contact by writing to us or using ‘Unsubscribe’ on mailshots.

The type of information we may collect about you includes:

  • name
  • address
  • phone number
  • email address

For online ordering, online payments will be via secure external services and will be independent from our website. Please check the payment service’s privacy policy and terms for detailed information.
The data we hold will be accurate and up to date, to the best of our endeavours. You can check the information that we hold about you (if any) by emailing us or writing to us. If you find any inaccuracies we will delete or correct it as soon as reasonably practical.

The personal information that we hold will be held securely in accordance with our company privacy policy and the law.

We will not share your information with any 3rd party outside the Pennington Leisure Group of companies, unless you give us your explicit permission.

We may use technology to track the patterns of behaviour of visitors to our website or order processing. This can include using technologies such as “cookies” which would be stored on your browser. You can usually modify your settings to prevent cookies etc, although this may impair your online experience. The information collected in this way can be used to identify you to some extent unless you modify your browser settings.

If you have any questions or concerns about this policy or how Pennington Hotels & Inns processes your personal information, please contact us by email to or by post to Pennington Hotels & Inns, c/o Pennington Hotel, Main Street, Ravenglass, Cumbria CA18 1SQ, marked ‘WRT Privacy Policy’.

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